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The City of Post Falls franchises cable services with Time Warner Communications. A link to the franchise agreement is provided below. Federal Communications Commission laws and regulations provide oversight of the cable industry. Local government regulation is limited to franchise compliance of local cable television. The City plays an important role in advocating for residents of our community.
City Cable 13 is operated by the City of Post Falls. Questions regarding City Cable 13 should be directed to the contact provided below.
To contact Time Warner or the City regarding cable questions see contact information below. Before contacting the City regarding problems with your cable please see the section "When you have cable problems" below.
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| For Cable Franchise questions contact the City of Post Falls: |
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kith@postfallsidaho.org or ph: 292-2341 |
To contact Time Warner Cable for customer service, installation, bill pay or change in service: |
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667-5521
1-888-842-2253
www.timewarnercable.com/northwest |
To contact:
FCC Cable Services Bureau
FCC Broadband
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www.fcc.gov/csb
www.fcc.gov/broadband |
When you have cable problems:
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If you have questions always try and contact your cable company first.
Time Warner Cable
667-5521
1-888-842-2253
www.timewarnercable.com/northwest
Always write down the name of the person who handles your call.
Make sure you give the customer service representative the name of the person on your bill. This helps them locate your information.
If your issue is not satisfactorily resolved, please contact the City by calling the Media Center @ 929-2314 |
The City of Post
Falls' cable franchise agreement with Time Warner
Franchise Agreement |
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HELPFUL TIP: Navigating the Sections: After opening the PDF document, click on the "Bookmarks" tab on the left
of your screen to view and navigate to subchapters. |
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| Note: Many documents on this web site are pdf and flash files. Click here for instructions to open these files |
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