Utilities

The Utilities Dept in on the 2nd Floor

ATTENTION CUSTOMERS:    Beginning on March 1, 2011 the City of Post Falls’ third party provider will be charging a 3.95% convenience fee on all credit card transactions, and a flat fee of $4 on payments when paying by check on the website. The City does not retain any portion of the convenience fee.  If you use the internet to make your payment, please take a moment to double check the account number being reported is correct to ensure the payment is correctly posted to your account in a timely manner.  If you have any questions or concerns, please contact our utility phone line at 777-4504. 
IF YOU ARE PAYING A DELINQUENT BILL ONLINE, NEAR THE SERVICE DISCONTINUANCE DATE, YOU NEED TO CONTACT CUSTOMER SERVICE  AT 777-4504 TO LET THEM KNOW.  IT MAY TAKE UP TO 72 HOURS FOR PAYMENT PROCESSING.   THIS MAY HELP YOU AVOID ACTUAL SERVICE DISCONTINUANCE, AND THE ACCOMPANYING DELINQUENT PENALTY CHARGES.  


Billing and Collections/ for local improvement districts, utility customers (water, sewer, sanitation, and streetlights), and miscellaneous services.