Coronavirus: City Response

The City of Post Falls is committed to protecting the health and welfare of its citizens and employees during this pandemic. The City is closely monitoring the situation and working closely with Panhandle Health District, Kootenai County Office of Emergency Management, Governor Brad Little’s Office, and the Centers for Disease Control and Prevention (CDC) for information and guidance. City staff attends daily briefings on the status of COVID-19 in our community.  The new measures we have taken are in line with recommendations provided by health agencies to help prevent the spread of COVID-19.  As new guidelines or recommendations become available, the City will evaluate and consult with Panhandle Health District and Kootenai County Office of Emergency Management to determine if further steps are necessary to protect the public.  Please continue to practice social distancing to keep yourself and your family healthy, and know that as your local government we are committed to help responsibly prevent the spread of this infectious virus. If you have questions or comments, fill out the Citizen Feedback form.


Resolution 20-21 – November 17, 2020 – Requiring Masks on City Property and Encouraging Masks Elsewhere in the City
City of Post Falls Reopening Plan – May 4, 2020
Parks & Recreation Reopening Schedule – May 1, 2020
Health & Safety Guidance at City Hall – May 1, 2020
Post Falls Police Non-Resident Traveler’s Advisory – April 20, 2020
Press Release – Coeur d’ Alene and Post Falls City Councils Pass Ordinances to Close Restaurants and Bars – March 21, 2020
Emergency Powers Proclamation – March 21, 2020
Emergency Social Distancing and Quarantine Ordinance – March 21, 2020
Public Health Emergency Order – March 21, 202
Resolution 20-05 – March 17, 2020 – Resolution Ratifying Emergency Declaration, Adopting Emergency Policies and Authorizing the City Administrator to Waive Fees, Modify Policies and Make Other Changes to City Procedures to Respond to the COVID-19 Epidemic
Press Release – COVID-19 Epidemic – March 17, 2020 – Joint Statement by the cities of Coeur d’ Alene, Hayden, Post Falls & Rathdrum, Idaho


RESCINDED 3/25/2021Panhandle Health District Order Regarding Face Coverings (November 19, 2020)
RESCINDED 10/22/2020Panhandle Health District Order Regarding Face Coverings (July 23, 2020)



Cemetery Division Changes – March 24, 2020
Community Development Department Closed Until Further Notice – March 23, 2020
City of Post Falls Implemented Changes in Response to COVID-19 – March 19, 2020

05/01/20 – Post Falls City Hall to Reopen May 4th
Post Falls City Hall will be reopening to drop in customers on May 4th from 8am to 5pm, Mon-Fri. Utility bills can be paid at the reception area in the Rotunda. Access to city departments will be limited by number of visitors. We encourage customers to continue to do City business on-line where permitted. Visitors are asked to maintain 6 foot social distancing while in City Hall. We are following health and safety guidance as prescribed by the CDC and Panhandle Health Dept.
We appreciate your patience and understanding.

03/27/20City Parks Update
Due to the COVID-19 pandemic, Post Falls Parks and Recreation is taking steps to protect its staff, the community and you. The city is working closely with regional and state agencies to respond in the right ways to this unique, quickly changing health crisis.
Based on current recommendations and observed usage patterns, the City has taken steps to close playgrounds, basketball courts, the skate park, and outdoor fitness equipment until further notice. Fencing will be placed around the playground equipment for security. Signs are currently posted. Pickleball courts, green spaces and trails will remain open at this time.
Please follow safety guidelines and posted orders, including washing your hands frequently and staying home as much as possible. Avoid groups and stay 6 feet from others.
Most parks are open, some with modified operations or amenities.

Utility Payments:
Credit card fees will be waived if paid online or by using the IVR (Interactive Voice Response) which can be reached at or toll free at 844-776-3255, respectively. 

Parks & Recreation Cancellations:
On behalf of the City of Post Falls Parks & Recreation Department our number one goal is to serve our community and during this unique circumstance maintaining the health and safety of the community we serve is of greatest importance. Based on most recent recommendations provided by the CDC, Panhandle Health District and Idaho Department of Health and Welfare our department has taken these recommendations to heart and out of an abundance of caution we will be cancelling all current classes, programs and youth sports through May 8th and all special events till June 15th at this time, but will be under constant evaluation.  We will be issuing partial credits for those programs that are underway and full credits for those that have not started.  As always you may contact us at 208-773-0539 and have that credit converted to a refund. Thank you for your understanding and stay healthy.
Physical Distancing in Public Parks and Trails
Recreation/City events cancelled:
The following events have been cancelled to 6/15/20
Annual Tree Give-Away
Easter Egg Hunt on 4/11/20
Opening of Black Bay Depot on 4/22/20
Volleyball Tournament on 4/26/20
Downtown for a Day on 5/16/20
Memorial Day Services on 5/25/20
Post Falls Fishing Derby on 6/13/20.


New Program Aimed at Helping Renters –
Idaho Housing and Finance Association is happy to announce the launch of a Housing Preservation Program dedicated to helping renters and landlords who have been affected by COVID-19. This program will provide assistance to those unable to pay past-due or upcoming rent or utilities as a result of COVID-19 events (primarily loss of income).
Information regarding this program can be accessed on Idaho Housing’s special COVID-19 website under the “Housing Preservation Program for renters and landlords” tab.

Kootenai County Office of Emergency Management Citizen Inquiry Hotline – March 26, 2020 – The Idaho information hotline regarding COVID-19 is still (877) 415-5225, however, for your local issues related to COVID-19, please call our Citizen Inquiry line Monday through Friday from 8 am to 5 pm at (208) 446-2292.

Kootenai County Office of Emergency Management Media Release – March 23, 2020 – Scam Alert: There have been several reports of scams going around as the COVID-19 crisis continues.  Here is a run-down of the scams that have been reported so far: 

  • The Red Cross is going door to door wanting to clean your house.
  • The Red Cross is calling for donations of money.
  • The Red Cross going door to door selling COVID-19 test kits.